What to Do if Your Sarathi Account is Locked
Have you ever found yourself trying to log into your Sarathi account, only to be told that it’s locked? Don’t worry, it happens to the best of us! Whether it’s due to multiple incorrect login attempts or a security check, a locked account can be frustrating, especially when you need to apply for your driving license or check vehicle details. Parivahan Sewa
In this article, I’ll walk you through what to do if your Sarathi account is locked and how to regain access quickly.
Check the Error Message
First things first, take a look at the error message you’re getting. Sarathi usually gives a clear reason for locking your account. Common reasons include:
If the message mentions anything specific, like “too many attempts” or “security concerns,” this will guide your next steps.
Wait Before Trying Again
If your account is locked due to multiple incorrect login attempts, Sarathi often locks it temporarily for security purposes. This lock can last anywhere from 15 minutes to 24 hours. If you see a message saying your account is temporarily locked, it’s best to wait and try again later. During this time, avoid trying to log in repeatedly, as it can make the lock last even longer.
Reset Your Password
If you think the lock might be due to forgetting your password, you can reset it easily. Here’s how:
Once you’ve reset your password, try logging in again. Make sure your new password is strong to avoid future lockouts. YOU CAN ALSO READ: Sarathi Cross-State Updates: Address & License Transfe
Contact Sarathi Support
If your account is still locked after waiting or resetting your password, the next step is to contact Sarathi support. Here’s how you can reach them:
Phone: Sarathi has a helpline that you can call for assistance. You’ll need your user details ready to verify your identity.
Email: You can also send an email to the Sarathi support team detailing your issue.
Online Chat: Some state portals offer live chat support for quicker assistance.
Make sure to mention your user ID and the error message you received so they can help you faster.
Verify Your Identity
Sometimes, your account may be locked because the system flagged unusual activity. In such cases, Sarathi may require you to verify your identity. They may ask for documents such as:
Once your identity is verified, they should unlock your account.
Protect Your Account from Future Lockouts
Once you’ve regained access, make sure your account stays secure to avoid future lockouts. Here are some tips:
Use a strong password: A combination of uppercase and lowercase letters, numbers, and symbols will make your password harder to guess.
Enable two-factor authentication (2FA): If Sarathi offers 2FA, enable it. This will add an extra layer of security.
Update your contact details: Ensure your email and phone number are up-to-date in case Sarathi needs to contact you.
FAQs
Final Words
A locked Sarathi account can be a hassle, but with the steps outlined above, you can quickly regain access. Whether it’s waiting out a temporary lock, resetting your password, or contacting support for help, there’s always a way to fix the issue. Remember to keep your account secure to avoid future lockouts.
Stay safe and keep your details up-to-date — and you’ll be good to go!
