How to Contact Helpdesk for Sarathi and Vahan Issues
If you’re facing issues with Sarathi (driving license services) or Vahan (vehicle registration services) under the Parivahan Sewa portal, reaching out to the appropriate helpdesk can resolve your concerns efficiently. Here’s how you can contact the support teams for both services:
Parivahan Sewa Helpline Numbers
For immediate assistance, you can call the general helpline numbers:
- Parivahan Sewa Helpline: +91-120-4925505
Available daily from 6:00 AM to 12:00 Midnight
Email Support Contacts
Online Support Portal
For a more interactive support experience, you can visit the official Sarathi Support Portal:
- Sarathi Support Portal
Please note that a new version of the Sarathi Support portal will be launched shortly. Updated protocols for raising support tickets have been shared with all NIC State Coordinators. For more information, please contact your respective NIC State Coordinator. YOU CAN ALSO READ: Quick Fix for Incorrect Details on Parivahan Sewa Portal
Tips for Effective Communication
Provide Clear Details: When contacting support, include your application number, vehicle registration number, or any relevant identifiers.
Describe the Issue: Clearly explain the problem you’re facing, including any error messages or specific issues.
Be Patient: Response times may vary, but rest assured that the support teams are there to assist you.
Using the mParivahan App for Easy Access
The mParivahan app is a great way to manage and access your Sarathi and Vahan services. It provides features like license and vehicle registration status, challan payment, and more.
Key Features of mParivahan:
For issues related to the mParivahan app, you can contact the helpdesk via the email provided earlier.
Alternative Contact Options
In addition to email and helplines, you can also visit your nearest Regional Transport Office (RTO) for in-person assistance regarding your Sarathi and Vahan services. The staff there can help resolve issues with your documents or online portal access.
The Importance of Regularly Checking Sarathi and Vahan Services
Regularly checking the status of your driving license, vehicle registration, and any pending fines is essential for staying compliant with road regulations. A proactive approach can help you avoid any future issues related to documents and ensure that your records are always up to date.
FAQs
Final Words
If you’re facing any difficulties with Sarathi or Vahan services, there are several ways to resolve the issue, whether it’s through the helpdesk, the online portal, or direct assistance from the RTO. Make sure to have all your details ready, follow up with the appropriate channels, and be patient as issues get resolved. With these resources at hand, you can easily manage your driving license and vehicle registration needs.
