Challenges in License Renewal for Non-Sarathi States

Challenges in License Renewal for Non-Sarathi States

Challenges in License Renewal for Non-Sarathi States through the Parivahan Sarathi portal. However, if your license was issued in a state that hasn’t fully integrated with the Sarathi system, you might encounter unique challenges. These states are often referred to as “non-Sarathi states.” Understanding these challenges and knowing how to navigate them can help ensure a smooth renewal process.

License Renewal
License Renewal for Non-Sarathi States

Limited Online Services in Non-Sarathi States

In non-Sarathi states, the digital infrastructure for driving license services may be underdeveloped or inconsistent. This lack of integration means that online services like license renewal, application status checks, and document uploads might not be available. Consequently, residents of these states often need to rely on  Portal Common FAQs Answered Transport Office (RTO).

Manual Data Entry Requirements

For licenses issued in non-Sarathi states, the details might not be available in the central database. To renew such a license online, the RTO needs to perform a “backlog entry,” which involves manually entering your license details into the system. This process requires submitting a written request at the RTO, along with supporting documents like a self-attested Aadhaar photocopy and a blood group certificate from a recognized hospital or lab. After the backlog entry, you can proceed with the online renewal process.

Delays Due to Manual Processes

The manual nature of services in non-Sarathi states often leads to delays. For instance, after submitting a backlog entry request, it may take several days or even weeks for the RTO to process and update your information in the system. This delay can postpone your ability to renew your license online or access other digital services.

Limited Online Support

In non-Sarathi states, the absence of a fully integrated digital system means that online support options are limited. You might not have access to features like online chat support or automated status updates. Instead, you would need to contact the RTO directly, either by phone or in person, to inquire about your application status or resolve any issues.

Navigating the Renewal Process

  1. Visit the RTO: Go to the RTO where your license was originally issued.
  2. Submit a Backlog Entry Request: Provide a written request for updating your driving license information in the central database, along with the necessary documents.
  3. Wait for Processing: Allow time for the RTO to process your request and update your details.
  4. Proceed with Online Renewal: Once your information is updated, you can follow the standard online renewal process through the Sarathi portal.

How do I know if my state is a non-Sarathi state?

If your state doesn’t offer online services like license renewal, application status checks, or document uploads through the Sarathi portal, it’s likely a non-Sarathi state.

Can I renew my license online without a backlog entry?

No, if your license details aren’t in the central database, a backlog entry is required before you can renew online

How long does the backlog entry process take?

The processing time can vary, but it typically takes several days to a few weeks.

What should I do if I face issues during the renewal process?

Contact your RTO directly for assistance, as online support options may be limited in non-Sarathi states.

Will the backlog entry affect my license validity?

No, the backlog entry is a one-time process to update your details in the system and doesn’t impact your license’s validity.

Final Words


While renewing a driving license in a non-Sarathi state can be more cumbersome due to manual processes, understanding the steps involved can help you navigate the system more effectively. Patience and persistence are essential, RTO to process and update your information in the system.

This delay can postpone your ability to renew your license online or access other digital services. and staying informed about the procedures can make the process smoother.

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