What to Do If Your State Is Not Listed on the Sarathi Portal

The Sarathi portal, developed by the Ministry of Road Transport and Highways (MoRTH), offers a range of online services related to driving licenses and vehicle registrations. However, not all states in India have fully integrated their Regional Transport Office (RTO) systems with this national digital platform. If you find that your state is not listed on the Sarathi portal, here’s a comprehensive guide on what you can do to still access the services you need.

Steps to Take if Your State Is Not Listed on Sarathi Portal

If your state isn’t available on the Sarathi portal, it might be frustrating, but there are practical steps you can follow to still manage your transport-related needs.

Contact Your Zonal Office or Local RTO

One of the first actions you should take is to contact your local Regional Transport Office (RTO). They are your best source for information about the lack of integration with Sarathi. Here’s what you should do:

• Inquire About Integration: Ask whether there is a plan for integrating your state’s RTO services with the Sarathi portal in the future.
• Request Assistance: RTOs may still offer offline services or have alternative systems in place to facilitate transactions.
• Verify Services: Confirm if you can access services like applying for a driving license or vehicle registration directly from the RTO.

Key Tip:

If your state has a different online system for RTO services, make sure to ask about that system and how you can use it.

Look for State-Specific Online Platforms

While Sarathi is the central platform for RTO-related services, some states have developed their own online portals. You can check your state’s transport department website for alternatives.

• State Transport Department Website: Visit the official website of your state’s transport department. Some states, like Maharashtra and Delhi, have their own online portals that allow you to apply for licenses, renew them, or check the status of your applications.
• Explore State-Specific Features: Some states may offer more specific services like permit applications or vehicle registration renewals that Sarathi might not support.

Example: In states like Maharashtra, the Maharashtra Transport Department offers services like license application, vehicle registration, and more. Similarly, Delhi has an extensive transport portal for local services.

Check for Mobile Apps Like mParivahan

If your state isn’t listed on Sarathi, you can still access many transport-related services through the mParivahan app, a mobile application by MoRTH. It allows you to:

• Access your digital driving license and vehicle registration.
• Apply for a driving license and vehicle registration in states that support mParivahan services.

How to Use mParivahan:

1. Download the mParivahan App from the Google Play Store or Apple App Store.
2. Register using your mobile number.
3. You can create a virtual driving license by entering your license number and date of birth.

mParivahan is accepted by authorities across India as a valid digital document for driving licenses and vehicle registration.

How to Stay Updated on Sarathi Portal Integration

If your state is not yet on the Sarathi portal, it’s important to stay informed about future updates and integrations.

1. Monitor Announcements from MoRTH

Keep an eye on official announcements from the Ministry of Road Transport and Highways. They may provide updates on which states are set to join the Sarathi platform in the future.

• Visit the MoRTH website for the latest updates.
• Follow official government social media handles that may post information about upcoming state integrations.

2. Engage with Local Authorities

Local authorities, such as your local RTO or transport department, may offer insight into upcoming plans for Sarathi integration. You can:

• Attend public meetings or forums where digital services are discussed.
• Provide feedback on the importance of digital integration and how it benefits citizens.
• How to Get Help from Parivahan Latest Update 2025

What to Do if You Need Services Now

If you need to apply for a driving license, vehicle registration, or any other RTO service and your state isn’t listed on the Sarathi portal, you might need to proceed with traditional methods:

• Visit the RTO Office: Head to your local RTO to complete the paperwork and pay the necessary fees for your application.
• Request for Physical Copies: You may need to collect or renew your documents physically at the RTO if online services are not available.

Tip: Visit the RTO during off-peak hours (early mornings or late afternoons) to avoid long queues.

Tips for Staying Ahead of the Curve

1. Monitor Changes in Your State’s Transport Department: Stay informed about updates from your state’s transport department regarding their digital integration.
2. Provide Feedback: Advocate for digital integration in your state by providing feedback to local authorities or through official channels. This can help speed up the process.
3. Prepare for Offline Services: Until your state is integrated with Sarathi, make sure you have all your documents ready and follow the traditional offline application processes.
4. Utilize Digital Alternatives: While Sarathi may not be available in your state, using alternatives like mParivahan can provide you with digital access to your driving license and vehicle registration.

Frequently Asked Questions (FAQs)