Common Parivahan Sarathi Login Problems and Solutions

Hey there! Trying to access your account on the Parivahan Sarathi portal but facing login issues? You’re not alone—many users run into problems when logging into the portal. Whether it’s an incorrect password, slow loading times, or issues with OTPs, these issues can be frustrating. Don’t worry! In this guide, we’ll help you Common Parivahan Sarathi Login Problems and Solutions;

Common Parivahan Sarathi Login Problems

Before jumping into the solutions, let’s take a look at the most common issues that may prevent you from logging into the Parivahan Sarathi portal:

1. Incorrect Application Number or Date of Birth
   • One of the most common reasons for login failure is entering the wrong application number or date of birth. If either of these is incorrect, the system won’t recognize you.
2. OTP Not Received or Delayed
   • If you’re not receiving the One-Time Password (OTP) on your registered mobile number or email, you won’t be able to log in.
3. Server Downtime or Maintenance
   • Sometimes, the Parivahan Sarathi portal goes down for maintenance or experiences technical issues, which can prevent you from logging in.
4. Browser Compatibility Issues
   • Certain browsers might not be compatible with the Parivahan Sarathi portal, causing slow page loading or login errors.
5. Incorrect Credentials (Password/Username Issues)
   • If you’ve forgotten your username or password, you might face trouble logging into your account.
6. Account Lock Due to Multiple Failed Login Attempts
   • After several failed login attempts, your account might get temporarily locked as a security measure.

How to Solve Common Parivahan Sarathi Login Problems

Here are the steps to troubleshoot and resolve login issues on the Parivahan Sarathi portal:

1. Double-Check Your Application Number and Date of Birth

• Correct Information: The most common login issue is incorrect information. Double-check the application number and date of birth you’re entering. Ensure there are no typos, especially in the date format.
• Recheck Documents: If you’re unsure, refer to your original learner’s license or driving license to make sure you’ve got the correct details.

2. Ensure OTP Delivery and Troubleshoot OTP Issues

If you’re not receiving your OTP or there are delays, follow these steps:

• Check Mobile Network: Ensure you have a stable mobile network. Sometimes, poor network connectivity can delay OTP delivery.
• Clear Network Cache: If you’re using a mobile network, try restarting your device or switching to a different network.
• Resend OTP: If you haven’t received the OTP, click on the “Resend OTP” button. Ensure that your mobile number is correctly registered with Parivahan.
• Wait for OTP to Arrive: OTPs might take a few minutes to arrive. Be patient and avoid requesting OTPs repeatedly as this may delay the process further.
• Check Your Spam or Junk Folder: Sometimes OTP emails may land in your spam or junk folder. Be sure to check these folders as well.

3. Clear Cache and Cookies in Your Browser

A cluttered cache or old cookies might be causing login issues:

• Clear Cache: Go to your browser settings and clear the cache and cookies to remove outdated data that may be preventing you from logging in.
• Try a Different Browser: If clearing the cache doesn’t work, try using a different browser. Google Chrome, Mozilla Firefox, and Microsoft Edge are known to work well with the Parivahan portal.
• Disable Browser Extensions: Some browser extensions may interfere with the login process. Try disabling them temporarily or use Incognito Mode.

4. Check for Server Downtime or Maintenance

If the portal is down or undergoing maintenance, you might not be able to log in:

• Visit the Parivahan Website: Check for any maintenance updates or server downtime notices on the official Parivahan website or the portal’s homepage.
• Try Again Later: If maintenance is ongoing, you may need to wait a few hours or even a day before trying again.

5. Reset Your Password or Username

If you’ve forgotten your password or username, don’t worry—you can easily reset it:

• Reset Password: If you’ve forgotten your password, go to the “Forgot Password” option on the login page. Enter your registered email address or mobile number to receive a password reset link.
• Retrieve Username: If you’ve forgotten your username, use the “Forgot Username” option. This will typically ask you to enter your registered details like your name, email, or mobile number.
• Create a New Password: Once you reset your password, choose a new strong password and store it somewhere safe.

6. Unfreeze Your Account (After Multiple Failed Attempts)

If your account is temporarily locked due to multiple failed login attempts:

• Wait 15-30 Minutes: Most systems automatically unlock your account after a short waiting period (usually 15-30 minutes).
• Contact Customer Support: If the issue persists, reach out to Parivahan support to request assistance in unlocking your account.

Tips to Avoid Future Login Problems

• Remember Your Credentials: Keep a secure note of your username and password to avoid forgetting them.
• Use a Reliable Network: Ensure you have a stable internet or mobile connection to receive OTPs and avoid interruptions during login.
• Clear Cache Regularly: Regularly clear your browser’s cache and cookies to ensure smooth access to the portal.
• Update Your Browser: Make sure you’re using the latest version of your browser for optimal compatibility with the Parivahan portal.
• How to Resolve Downtime and Technical Glitches on Sarathi

Frequently Asked Questions (FAQs)