How to Resolve Service Not Activated for State on Parivahan
If you’ve been trying to use the Parivahan Sewa portal for services like paying road tax or registering your vehicle, you might have encountered the frustrating “Service Not Activated for Your State” error. This issue can prevent you from completing important tasks like renewing your vehicle registration, applying for a driving license, or paying challans. But don’t worry — in this guide, we’ll explain why this error occurs and how to fix it so you can continue accessing the full range of services available on the Parivahan portal.
What Does “Service Not Activated for Your State” Mean?
The “Service Not Activated for Your State” error means that the specific service you’re trying to use is not yet available in your state or Union Territory (UT) on the Parivahan Sewa portal. The Government of India rolled out these online services in phases, and not all states have activated all services yet.
This issue usually occurs when attempting to use services like:
- Vehicle registration renewals
- Paying road tax or fines
- Applying for a fancy number plate
- Updating your vehicle details
So, if you see this message, it doesn’t mean there’s a problem with your account or your vehicle; it simply means the service is not available for your location at the moment.
Step-by-Step Solutions to Resolve “Service Not Activated for Your State” Error
Check Availability of Services in Your State
The first step is to verify whether the service you’re trying to access is available in your state or UT. Not all services are activated in every region, so it’s essential to confirm.
- How to do it:
- Visit the Parivahan Sewa website or check your state’s RTO (Regional Transport Office) website to see which services are currently available in your region.
- Alternatively, you can contact the RTO directly to ask whether the specific service you need is available online in your state.
If the service isn’t available yet, you’ll need to wait until it’s activated in your region. Keep checking the portal for updates on new service rollouts.
Ensure Your Details Are Correct
Sometimes, the error may appear if the details you entered on the portal do not match the records with your RTO. Double-check all the information you’ve submitted, such as your vehicle registration number, your address, and other personal details.
- How to do it:
- Verify the accuracy of the vehicle details you’ve entered on the Parivahan portal.
- Ensure the address you entered matches the one registered with your RTO.
If there’s a discrepancy between the details entered on the portal and the official records, update them with your RTO.
Try a Different Browser or Device
The Parivahan Sewa portal sometimes has compatibility issues with certain browsers or devices, leading to errors like the “Service Not Activated for Your State” message. Switching to a different browser or using another device might resolve the issue.
- How to do it:
- Try using a different browser (e.g., Mozilla Firefox, Microsoft Edge) or an Incognito Mode.
- If you’re using a desktop, try accessing the portal from your mobile device or vice versa.
Sometimes, the error can occur due to browser settings, so trying a fresh browser window can help you bypass the issue.
Clear Your Browser Cache and Cookies
If your browser is storing outdated information, it can interfere with the proper functioning of the Parivahan portal. Clearing your cache and cookies can help resolve such issues.
- How to do it:
- In Chrome, go to Settings > Privacy and Security > Clear Browsing Data.
- Choose Cookies and Cache and click Clear Data.
- Solving e-Signature Issues on Sarathi Portal 2025 Update
Once you’ve cleared your cache and cookies, try accessing the Parivahan portal again to see if the issue is resolved.
Use the State RTO’s Online Portal
If a specific service is not available through the Parivahan portal for your state, you can try using your state’s dedicated RTO website. Many states have their own regional portals that offer the same services as the national portal.
- How to do it:
- Look up your state’s official RTO website or government portal and check if the service you’re looking for is available there.
- Some services might only be available locally, even though Parivahan Sewa is working to provide them nationally.
If your state has its own portal for vehicle-related services, try using it to complete your tasks.
What to Do If the Service Still Isn’t Available in Your State
If you’ve followed all the steps above and the service is still unavailable for your state, there may be a few options available:
Contact the Parivahan Sewa Helpdesk
If you’re unable to resolve the issue through the usual methods, contacting the official helpdesk can provide you with more specific guidance. They can give you updates on service availability or assist you with specific technical issues.
- How to do it:
- You can reach out to the Parivahan Sewa helpdesk by visiting their Contact Us page on the official website.
- Email: helpdesk-vahan@gov.in
- Phone: Look for the contact number listed for your region on the Parivahan portal.
Visit Your Local RTO
If the service you need is unavailable online, you may need to visit your local RTO (Regional Transport Office) in person. They will assist you with vehicle-related services and may provide options for you to complete the process offline.
Frequently Asked Questions (FAQs)
Final Words
The “Service Not Activated for Your State” issue on Parivahan Sewa can be frustrating, but with the right steps, you can resolve it quickly. Start by checking whether the service is available in your state, verify your details, and ensure your browser is set up properly. If the problem persists, contacting the helpdesk or visiting your local RTO may be your best option.
The Parivahan Sewa portal is a fantastic tool for accessing government services online, and with a bit of patience, you’ll be able to use all the available services in your state.
Stay informed, stay patient, and happy driving!
