What to Do When Sarathi Rejects Your Licence Application

What to Do When Sarathi Rejects Your Licence Application

If Sarathi rejects your licence application Parivahan Sewa (learner licence or permanent DL), it can feel frustrating. But often, the rejection is due to fixable issues — not something permanent. The key is to find out why it failed, correct it carefully, and re-submit properly.

Common Reasons for Rejection — And What To Check

1

Document issues (age proof, address proof, identity, unclear scans): One frequent cause is that the documents you submitted were illegible, didn’t match required format, or didn’t satisfy RTO standards. People often complain about valid documents (like scanned Aadhaar) getting rejected for being “not valid age proof” or “not clear.”

2

Test-related problems (for learner licence): If you failed the driving / learner licence test — or if the system detected violations (for example suspicious behaviour during an online exam, camera-related alerts) — your application can be marked rejected.

3

Incomplete or incorrect application form / mismatched details: Often rejection occurs if the personal details submitted on the form don’t match supporting documents (e.g. name, date of birth, address, identity proof).

4

Fee/payment or procedural failures: If fee payment fails, or required offline verification (after online submission) is missed, application status may be rejected.

What to Do Immediately After Rejection

  • Check the reason for rejection. Some RTOs issue a “deficiency slip” clearly listing what’s wrong (bad document scan, missing information, test-related issue, etc.). Use that to guide your correction.
  • Re-verify all your documents (age proof, address proof, identity, photos). Make sure scans/photos are clear, readable, and match exactly what you entered in the form.
  • If rejection was due to failing the test or online test violation, prepare carefully and then re-book a new test slot. According to rules, you can re-apply — often with a re-test fee.
  • If it was due to payment/technical failure, attempt payment again or try alternate methods (different browser, device, payment option). YOU CAN ALSO READ:  Sarathi DL and Vahan Registration: How to Link Them

How to Reapply or Appeal (Simple Steps)

  • On Sarathi portal, go to the “Cancel / Withdraw” or “Re-apply” option for rejected applications (if available).
  • Ensure all fields in the application match exactly with your documents — name, date of birth, address, contact number, etc.
  • Upload clean, clear scanned documents/photos (good resolution, correct format).
  • Pay the required fee properly, and book a test slot (if needed).
  • On test day (if applicable) follow all rules carefully — treat it like a real exam, avoid distractions (especially if it’s online test), focus on road rules / signals / test instructions.
  • After submission/verification, track status using application number and date of birth — or visit RTO in person if online status remains “Rejected” or “No record”.

How to Avoid Rejection in the Future

What to Do When Sarathi Rejects Your Licence Application

To avoid future rejections, make sure that all documents you submit are correct, clear, and meet the required standards. Pay attention to the details, such as correctly filled forms, updated mobile numbers, and the validity of documents. If you’re applying online, ensure a stable internet connection and avoid errors during submission. Also, practice the driving test and familiarize yourself with the requirements, especially if you’re doing it online.

Extra Tips to Avoid Rejection

1

Double-check that scanned documents are readable and uploaded correctly — blurry scans or mismatched data are common causes of rejection.

2

Use a stable internet connection and a good device (desktop or laptop, if possible) when uploading forms — avoid phone upload glitches.

3

If you’re doing an online learner’s test, ensure your environment is clean, quiet, well-lit, and you follow test instructions strictly (no movement around, face clearly visible). That reduces chances of automatic rejection.

4

Keep backup copies (digital and physical) of all submitted documents — helps in case of follow-up or verification.

What If Rejection Seems Unfair or Unclear

1

Visit your local RTO with application receipt/acknowledgement slip and ask for clarification. Sometimes clerks may point out a fix.

2

If documents are correct and valid, request correction or resubmission rather than fresh application (if portal permits).

3

As a last resort, you can reapply afresh — but ensure everything is correct this time to avoid repeated rejection.

If you like, I can build a checklist template for you: “Before submitting Sarathi DL application — things to verify.” That helps minimize chances of rejection.
Do you want me to create that checklist for you now?

FAQs

You can reapply for the test, but you will need to pay the fee again. Take your time to practice before attempting the test again.

Yes, you can resubmit your application with the correct and complete documents. Be sure to double-check everything before reapplying.

You can reapply immediately after making the necessary corrections. There is no waiting period, but you will need to ensure all issues are addressed.

Payment failures may happen due to network issues or incorrect payment details. Try a different payment method or contact the support team for assistance.

You can track your DL application status online using your application number and date of birth. Visit the Sarathi portal to check the latest updates.

Final Words


If Sarathi rejects your application, don’t worry! Most rejections are due to easily fixable issues. By carefully reviewing your documents, following the steps for reapplication, and preparing for the driving test, you can get your driving licence approved in no time. Keep your details updated, practice for the test, and always double-check your submissions.
If you’d like, I can help create a checklist for submitting a Sarathi DL application to ensure everything goes smoothly next time. Let me know if you’d like that!

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