Parivahan Sarathi Helpdesk for Driving License Issues 2025

If you’re facing issues with your driving license application on the Parivahan Sarathi portal, getting in touch with the helpdesk is often the fastest way to resolve the problem. Here’s a simple guide on how to contact them and get the assistance you need.

Visit the Official Parivahan Helpdesk Page

The first step is to visit the official Parivahan helpdesk page. Here’s how:

• Go to the Parivahan Official Website.
• Scroll down to the “Contact Us” section, which typically includes contact information for various states and services.

Call the Helpline Number

For immediate assistance, you can reach out by calling the helpline. The general helpline number for Parivahan Sarathi is:

• Toll-Free Number: 1800-180-4321

This is a national helpline available to answer your queries regarding driving licenses, vehicle registration, and other services.

Email the Support Team

If you prefer written communication or need to attach documents, you can email the support team. Parivahan’s support email addresses vary by state, but a general contact email is:

• Email: sarathi.support@gov.in
• Or use the specific email for your state available on the portal.

Use the Grievance Redressal System

If you haven’t received a response via phone or email, you can file a formal grievance using the government’s grievance redressal system:

• Visit the CPGRAMS Portal to submit your complaint or issue regarding your driving license or any other service.
• Make sure to include detailed information, such as your application number, contact details, and the specific issue you’re facing.

How to Track Your Query After Contacting the Helpdesk

Once you’ve contacted the Parivahan Sarathi helpdesk, it’s essential to track the progress of your query. Here’s how:

• Email Responses: Keep an eye on your inbox for replies from the support team. Ensure to check your spam folder as well.
• Follow-Up Calls: If you don’t receive an update within the given time frame, follow up by calling the helpline number.
• Tracking Complaints on CPGRAMS: If you’ve filed a complaint through the CPGRAMS portal, use your reference number to check the status of your grievance.

How to Handle Delays in Your Application Process

If you’re experiencing delays with your driving license application, here’s what you can do:

• Check the Status Regularly: Make sure to keep checking the application status on the portal to identify any updates.
• Follow Up with Helpdesk: If the status has not changed for an extended period, it’s time to contact the helpdesk for clarification on the delay.
• Document the Delay: Keep a record of all correspondence with the helpdesk, as this can be useful for follow-up actions or escalating the issue.

What Information Should You Have When Contacting the Helpdesk?

To ensure the helpdesk can resolve your issue promptly, have the following details ready:

• Application Number: Always have your unique application number on hand.
• Personal Identification: Be ready to provide personal details like your name, address, and contact number for verification purposes.
• Details of the Issue: Clearly explain the problem you’re facing, such as payment failures, document verification issues, or status delays.
• How to Resolve e-Signature Issues in Parivahan 2025

Using the Parivahan Portal’s FAQ Section for Quick Solutions

Before contacting the helpdesk, check out the FAQ section on the Parivahan portal. It might have the answers you need for common issues related to driving licenses, registration, and more:

• Search for Solutions: Browse through the portal’s FAQ section to see if your issue has already been addressed.
• Quick Fixes: The FAQ section provides troubleshooting tips for common problems like document upload failures and payment issues.

Frequently Asked Questions (FAQs)