Sarathi Online Registration: Common Mistakes & Fixes
When registering for a driving license (DL) or learner’s license through the Sarathi portal, it’s easy to make a few common mistakes that can delay the process. Whether you’re a first-time user or someone who’s been through the system before, certain errors can prevent your application from being processed smoothly. But don’t worry! Most of these issues are easy to fix.
In this article, we’ll walk you through the most common mistakes people make during Sarathi online registration and how to fix them quickly. Parivahan Sewa
Incorrect Personal Information
One of the most common mistakes during Sarathi registration is entering incorrect personal information. This can lead to mismatches in your application and delays in processing.
How to Fix:
Double-Check Your Details: Before submitting your application, carefully review all the personal details you’ve entered (e.g., name, date of birth, gender, address).
Verify Your ID Documents: Cross-check the information with your supporting documents, such as your Aadhaar card, PAN card, or birth certificate, to ensure they match.
Wrong Driving License Category (Vehicle Class)
If you select the wrong vehicle class or license category, your application may not be accepted, and you’ll have to go through the process again. For example, applying for a two-wheeler license instead of a four-wheeler license can cause confusion.
How to Fix:
Select the Correct Vehicle Class: When registering for your driving license, make sure you select the correct vehicle class based on the type of vehicle you wish to drive (e.g., LMV for light motor vehicles, MCWG for motorcycles with gear, etc.).
Review the License Category: If you’re unsure, refer to your vehicle class or learning license category and double-check that it matches what you need.
Invalid or Missing Documents

The Sarathi portal requires specific documents to verify your identity and eligibility. If your documents are missing, expired, or incorrect, your application won’t go through.
How to Fix:
Incorrect Application Number or Details During Payment
If you’ve already paid for your application but the payment confirmation isn’t reflected correctly, it could be due to an incorrect application number or payment details. This can prevent your application from being processed.
How to Fix:
Browser or Technical Issues
Sometimes, issues with the browser or internet connection can lead to errors during the registration process. You may experience problems such as slow loading, missing buttons, or failed uploads due to technical glitches.
How to Fix:
Not Completing All Mandatory Fields
In some cases, users skip mandatory fields during the registration process, such as mobile numbers, email addresses, or other required details. This can prevent your application from being submitted successfully.
How to Fix:
Missing or Inaccurate Payment Details
If you haven’t completed the payment or the payment didn’t reflect in your registration, your application might get stuck in the pending stage. This can happen if you make a payment and forget to attach the receipt or payment reference number.
How to Fix:
Technical Issues or Portal Maintenance
Sometimes, Sarathi’s portal may undergo maintenance or face technical issues, making it difficult to complete the registration process. If you encounter repeated errors during the process, it could be a server issue on Sarathi’s end.
How to Fix:
FAQs
Final Words
By following these simple steps and fixing common mistakes, you can ensure that your Sarathi online registration goes smoothly. Whether it’s verifying your personal information, uploading the right documents, or dealing with technical issues, knowing how to tackle these problems will save you time and frustration. If you continue to face issues, don’t hesitate to contact Sarathi customer support for further assistance.
