Sarathi Online Registration: Common Mistakes & Fixes

Sarathi Online Registration: Common Mistakes & Fixes

When registering for a driving license (DL) or learner’s license through the Sarathi portal, it’s easy to make a few common mistakes that can delay the process. Whether you’re a first-time user or someone who’s been through the system before, certain errors can prevent your application from being processed smoothly. But don’t worry! Most of these issues are easy to fix.

In this article, we’ll walk you through the most common mistakes people make during Sarathi online registration and how to fix them quickly. Parivahan Sewa

Incorrect Personal Information

One of the most common mistakes during Sarathi registration is entering incorrect personal information. This can lead to mismatches in your application and delays in processing.

How to Fix:

1

Double-Check Your Details: Before submitting your application, carefully review all the personal details you’ve entered (e.g., name, date of birth, gender, address).

2

Verify Your ID Documents: Cross-check the information with your supporting documents, such as your Aadhaar card, PAN card, or birth certificate, to ensure they match.

Wrong Driving License Category (Vehicle Class)

If you select the wrong vehicle class or license category, your application may not be accepted, and you’ll have to go through the process again. For example, applying for a two-wheeler license instead of a four-wheeler license can cause confusion.

How to Fix:

1

Select the Correct Vehicle Class: When registering for your driving license, make sure you select the correct vehicle class based on the type of vehicle you wish to drive (e.g., LMV for light motor vehicles, MCWG for motorcycles with gear, etc.).

2

Review the License Category: If you’re unsure, refer to your vehicle class or learning license category and double-check that it matches what you need.

Invalid or Missing Documents

Sarathi Online Registration: Common Mistakes & Fixes

The Sarathi portal requires specific documents to verify your identity and eligibility. If your documents are missing, expired, or incorrect, your application won’t go through.

How to Fix:

  • Check Document Requirements: Review the Sarathi portal for a list of required documents, such as proof of identity, proof of address, and age verification.
  • Ensure Document Validity: Ensure your documents are valid (e.g., your Aadhaar card is up to date). If you’re uploading a photo, ensure it meets the size and quality guidelines.
  • Upload Clear Scans: Make sure that your documents are clear, legible, and scanned in the proper format (e.g., JPEG, PDF). YOU CAN ALSO READ: Quick Fix for DL Slot Booking Issues in Sarathi

Incorrect Application Number or Details During Payment

If you’ve already paid for your application but the payment confirmation isn’t reflected correctly, it could be due to an incorrect application number or payment details. This can prevent your application from being processed.

How to Fix:

  • Verify Payment Information: Double-check that the application number and payment details entered during registration match what’s listed on your payment receipt or bank statement.
  • Reconfirm Transaction Status: Check if the payment was successfully processed and ensure it’s linked to your application.

Browser or Technical Issues

Sometimes, issues with the browser or internet connection can lead to errors during the registration process. You may experience problems such as slow loading, missing buttons, or failed uploads due to technical glitches.

How to Fix:

  • Clear Cache & Cookies: Before starting your registration, clear your browser’s cache and cookies to avoid potential issues with the portal.
  • Try a Different Browser: If you’re using a browser that’s causing issues, try switching to another one (e.g., from Chrome to Firefox or Safari).
  • Check Internet Speed: Ensure your internet connection is stable and fast enough for uploading documents and filling out the application form.

Not Completing All Mandatory Fields

In some cases, users skip mandatory fields during the registration process, such as mobile numbers, email addresses, or other required details. This can prevent your application from being submitted successfully.

How to Fix:

  • Fill All Mandatory Fields: Make sure that all required fields (marked with an asterisk) are completed before submitting the application. This includes fields like contact information, education details, and parent/guardian details if applicable.
  • Review the Form Before Submission: Before clicking the “Submit” button, carefully review your form to ensure no fields are left blank.

Missing or Inaccurate Payment Details

If you haven’t completed the payment or the payment didn’t reflect in your registration, your application might get stuck in the pending stage. This can happen if you make a payment and forget to attach the receipt or payment reference number.

How to Fix:

  • Ensure Payment is Successful: Check if your payment was successfully processed. If you haven’t paid, complete the payment and attach the receipt.
  • Submit Payment Details: If the payment isn’t reflected, contact the Sarathi support team and submit your payment details.

Technical Issues or Portal Maintenance

Sometimes, Sarathi’s portal may undergo maintenance or face technical issues, making it difficult to complete the registration process. If you encounter repeated errors during the process, it could be a server issue on Sarathi’s end.

How to Fix:

  • Wait for Maintenance to End: If Sarathi is undergoing scheduled maintenance, wait for the maintenance period to end and then try again.
  • Check for Updates: Keep an eye on Sarathi’s official website or social media for updates on any ongoing technical issues or maintenance schedules.

FAQs

Your registration might be incomplete or have incorrect details. Double-check your personal information, documents, and payment details.

Ensure that the payment was processed successfully and try to link it with your application. If the issue persists, contact Sarathi support for assistance.

Check the file format and size to ensure they meet Sarathi’s requirements. If the problem persists, try using a different browser or contact customer support.

Once submitted, changes to your application might not be allowed. Contact Sarathi support to inquire if any changes can be made.

It typically takes a few hours to a few days to process your registration. However, processing times may vary depending on the volume of applications.

Final Words


By following these simple steps and fixing common mistakes, you can ensure that your Sarathi online registration goes smoothly. Whether it’s verifying your personal information, uploading the right documents, or dealing with technical issues, knowing how to tackle these problems will save you time and frustration. If you continue to face issues, don’t hesitate to contact Sarathi customer support for further assistance.

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