How Fix Payment Pending Issues on Parivahan Sarathi Portal

How Fix Payment Pending Issues on Parivahan Sarathi Portal

Hey there! If you’re facing a “Payment Pending” status on the Parivahan Sarathi portal, don’t worry—you’re not alone. Many users encounter this issue, but the good news is, it’s usually fixable. How to Fix Payment Pending Issues on Parivahan Sarathi Portal. Let’s walk through some simple steps to resolve it.

What Does “Payment Pending” Mean?

When you see “Payment Pending,” it typically means:

  • Technical Glitch: A temporary issue on the portal.
  • Bank Processing Delay: Your bank hasn’t confirmed the payment yet.
  • Incomplete Transaction: The payment didn’t go through completely.

Steps to Resolve the Issue

1. Verify Payment Status

First, check if your payment was successful:

  • Visit the Parivahan Sarathi portal.
  • Select your state.
  • Go to the “Fee Payments” section.
  • Click on “EPayment” and choose “Verify Pay Status.”
  • Enter your application number and date of birth.
  • Click “Verify.”

If your payment is listed as successful, you can proceed. If not, continue with the next steps.

2. Check Your Bank Transaction

Log in to your bank account and:

  • Look for the transaction related to the Parivahan payment.
  • Ensure the amount was debited.
  • If the payment was successful on your bank’s end but still shows pending on the portal, note down the transaction ID and details.

3. Clear Browser Cache

Sometimes, your browser’s cache can cause issues:

  • Clear your browser’s cache and cookies.
  • Try accessing the portal again.

4. Retry Payment

If the payment didn’t go through:

  • Wait for a few minutes and then try again.
  • Ensure you have a stable internet connection during the transaction.

5. Contact Customer Support

If the issue persists:

  • Reach out to the Parivahan helpdesk.
  • Provide your application number and bank transaction details for assistance.

Common Causes of Payment Pending

Knowing what might be causing the issue can help you troubleshoot faster. Here are some common causes of payment pending:

  • Technical Glitches on the Portal: Sometimes the servers experience temporary issues, especially during peak hours.
  • Slow Bank Processing Times: Payments may take time to process, especially if your bank has issues on its end.
  • Network Issues: A weak or intermittent internet connection can lead to incomplete transactions.

How to Avoid Payment Errors in the Future

If you want to prevent future payment problems, here are some quick tips:

  • Check Internet Connection: Ensure you’re connected to a reliable, fast internet connection.
  • Double-Check Payment Information: Before making any payment, verify all details to avoid errors.
  • Use Secure Payment Methods: Opt for payment methods like UPI, credit cards, or debit cards that offer secure transactions.

How to Contact Parivahan Support

If you can’t fix the payment issue yourself, reaching out to customer support is the best solution. Here’s how you can do it:

  • Via the Portal: On the Parivahan Sarathi portal, there’s an option to get in touch with support.
  • By Phone: Call the regional transport office (RTO) customer service for assistance with payment-related issues.
  • Via Email: Use the Parivahan support email to send a detailed inquiry with your application details.

Tips to Prevent Future Payment Issues

  • Stable Internet Connection: Ensure you have a reliable connection during transactions.
  • Use Recommended Browsers: Browsers like Mozilla Firefox often work better with the Parivahan portal.
  • Avoid Multiple Payment Attempts: Repeated attempts can cause duplicate charges.
  • Keep Transaction Details Handy: Always note down transaction IDs for reference.
  • How to Check Driving License Status on Parivahan Portal

Frequently Asked Questions (FAQs)

First, verify the payment status using the Parivahan portal. If your bank has debited the amount but it’s still showing pending, wait for some time. If the issue persists, contact customer support with your transaction ID.

If you made a payment that hasn’t been processed, the amount will generally be refunded within 7-10 business days. However, check with your bank and Parivahan support for more details.

The Parivahan portal can experience downtime due to server issues or high traffic. It’s usually temporary, so try again after some time.

Yes, you can try using UPI, debit/credit cards, or even net banking if one payment method is not working.

You can confirm payment success by checking the “Verify Pay Status” section on the Parivahan website. If it doesn’t show up, recheck your transaction details with your bank.


Final Words


Dealing with a “Payment Pending” status can be a little frustrating, but most issues are quick to resolve. By following the steps above, you should be able to fix the problem in no time. Don’t forget to keep your transaction details handy and stay patient—issues like this are usually temporary. If you need more help, Parivahan’s customer support is just a call or click away.

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