How to Fix “Application Pending” in Sarathi for Days
If you’ve applied for your driving licence or learner’s licence through the Sarathi Parivahan Portal, you may find your application stuck in the “Pending” status for days or even weeks. This can be incredibly frustrating, especially after you’ve completed all the necessary steps, like uploading documents, making the payment, and submitting your application. But don’t worry — you’re not alone. Many people face this issue, and there are clear steps you can take to resolve it. This article will guide you through the reasons behind the “Pending” status and provide actionable solutions to fix it, so you can move forward with your licence application.
Why Your Application Might Be “Pending”
Here are some common reasons your application may stay in the “Pending” state:
The portal shows “Photo and signature have been uploaded successfully but application status is showing pending.”
Your fee payment was deducted but the status still shows pending.
Your application needs physical verification at the RTO though you applied online. For example: “Application under scrutiny means applicant is required to visit the concerned RTO for physical verification of documents and biometric.”
The system states you already have a pending application (so it won’t process a new one).
The state‑specific RTO backlog or technical issue may delay everything (processing times vary by state).
How to Fix It – Step by Step
Here’s what you can do to move your status from “Pending” to “Approved / Dispatched / Completed”. YOU CAN ALSO READ: Cross-State Address Change in Sarathi: Step-by-Step Guide
Check Application Status Again
Verify Fee Payment
Visit the RTO if Required
If it says “Under scrutiny” or “Physical verification required,” then you likely need to visit your local RTO with your original documents.
Bring: Aadhaar / ID proof, photo, address proof, application acknowledgement slip, payment receipt.
Ask at the counter: “Has document verification been done?” If yes, ask when status will be updated.
Check for Missing Uploads
Contact Support or Escalate
If your status remains “Pending” for more than 30‑45 days, it’s worth raising a complaint.
Use state RTO transport department contact: phone/ email.
You may also use RTI or complaint portal of your state transport department (if things drag).
Keep all receipts/screenshots safe — you’ll need evidence.
Be Patient but Proactive
Quick Tips to Speed Up Things
FAQs
Final Words
“Pending” status on your Sarathi licence application isn’t the end of the road — it’s just a signal that something still needs to complete. By checking your documents, verifying payment, visiting RTO if necessary, and following up with the support team, you’ll get things moving. Keep calm, organised, and persistent. Your licence will arrive.
