Driving License Details Are not Showing on the SARATHI Portal
Driving License Details Are not Showing on the SARATHI Portal portal and they’re not showing up, don’t worry—you’re not alone. Many users face this issue, but the good news is that it’s usually easy to fix. Let’s walk through some simple steps to get your details back on track.
Common Reasons Your DL Details Might Be Missing
- Data Sync Delays: Sometimes, it takes a while for your Regional Transport Office (RTO) to update the central database. This can happen if your license was issued recently or if there’s a backlog.
- Incorrect Information: If there’s a typo in your name, date of birth, or license number, the system might not recognize your details.
- Technical Glitches: Occasionally, the SARATHI portal may experience downtime or a Fancy Number Plate.
- Unlinked Mobile Number: Not having your mobile number linked to your Aadhaar can cause issues with accessing your license details online.
Quick Fixes for Your Missing License Details
1. Double-Check Your Information
Make sure you’re entering your details in the correct format:
- License Format:
SS-RRYYYYNNNNNNN- SS: State code (e.g., DL for Delhi)
- RR: RTO code (e.g., 12)
- YYYY: Year of issue (e.g., 2011)
- NNNNNNN: 7-digit license number
2. Clear Browser Cache and Cookies
Sometimes, your browser’s saved data can cause problems. Clear your cache and cookies and try again.
3. Try a Different Browser or Device
If the issue persists, use a different browser or device (like switching from desktop to mobile) and see if that helps.
4. Update Your Mobile Number
Make sure your mobile number is linked to your Aadhaar card. If it isn’t, visit the local transport office or use the Vahan and Sarathi databases for updating.
5. Visit Your Local RTO
Still no luck? It might be time to visit your local RTO for assistance. Bring all the required documents, including your driving license, Aadhaar card, and proof of address.
What should I do if my license number is not working on SARATHI?
First, check the format of your license number and ensure it matches exactly. If it still doesn’t work, verify that all details are correctly entered, and try clearing your browser’s cache.
Why does it say “No Data Found” on the SARATHI portal?
It could be due to data sync delays between your RTO and the central database. If your license is recent or hasn’t been updated in the system yet, this could be the issue.
How do I update my mobile number on the SARATHI portal?
You can update your mobile number linked to your Aadhaar via the Vahan and SARATHI database or by visiting your local RTO.
How long does it take for the SARATHI portal to show updated license details?
Typically, it can take anywhere from a few days to a few weeks, depending on your RTO’s processing times and data sync frequency.
Can I access my DL details without linking my Aadhaar number?
No, you need to have your Aadhaar linked to your mobile number for smooth access to your details through the SARATHI portal. The government has made this mandatory for better verification.
How to Contact SARATHI Support for Help
If you’ve tried everything and still can’t access your details, you can contact SARATHI support. Here’s how:
Provide your license number, date of birth, and any other necessary details to speed up the resolution process.
Final Words
Experiencing issues with the SARATHI portal can be frustrating, but most problems have simple solutions. By following the steps above, you’ll be able to resolve the issue of missing driving license details in no time.
To avoid future issues, keep your contact details updated, check your information regularly, and keep your documents handy when you need to visit the RTO. That way, you can stay on top of things and avoid unnecessary delays.
