How to Fix mParivahan App Crashes: Quick Guide

How to Fix mParivahan App Crashes: Quick Guide

The mParivahan app is a convenient way to carry your driving license and vehicle registration digitally. However, like any app, it can sometimes crash or not open. If you’re facing issues with the mParivahan app, here are some straightforward steps to resolve them.

Restart Your Device

A simple restart can often fix minor glitches. Turn off your device, wait for a few seconds, and then turn it back on. This can help clear temporary issues affecting the app. YOU CAN ALSO READ: How to Avoid Online Learner’s License Test Exploits

Clear App Cache and Data

Over time, cached data can cause apps to malfunction. To clear the cache and data:

1

For Android:
Go to Settings > Apps > mParivahan.
Tap on Storage.
Select Clear Cache and then Clear Data

2

For iOS:
Unfortunately, iOS doesn’t allow clearing cache directly. You might need to uninstall and reinstall the app.

Update the App

Ensure you’re using the latest version of the mParivahan app:

1

For Android:
Open the Google Play Store.
Search for mParivahan.
If an update is available, tap Update

2

For iOS:
Open the App Store.
Tap on your profile icon and go to Purchased.
Find mParivahan and tap Update if available

Reinstall the App

If updating doesn’t help, reinstalling the app might:

1

For Android:
Go to Settings > Apps > mParivahan.
Tap Uninstall.
After uninstallation, go to the Google Play Store, search for mParivahan, and tap Install

2

For iOS:
Press and hold the mParivahan app icon until it jiggles.
Tap the X to delete the app.
Go to the App Store, search for mParivahan, and tap Install

Check for System Updates

Ensure your device’s operating system is up to date:

1

For Android:
Go to Settings > System > Software Update.
If an update is available, follow the on-screen instructions to install it

2

For iOS:
Go to Settings > General > Software Update.
If an update is available, tap Download and Install

Disable Battery Saver and Background Apps

Battery saver modes or background apps can affect the functioning of the mParivahan app. Disable the battery saver and close unnecessary background apps to prevent the app from crashing.

Check for Server Issues

Sometimes, the issue may not be on your end. Check if there are any server outages or maintenance announcements from mParivahan. You can do this by visiting official government websites or social media channels.

Use a Stable Internet Connection

A slow or unstable internet connection can cause the mParivahan app to crash or fail to load properly. Make sure you’re connected to a reliable Wi-Fi network or have a stable mobile data connection.

Reset Network Settings

If you’re facing connection issues, resetting network settings can sometimes resolve problems:

1

For Android:
Go to Settings > System > Reset > Reset Network Settings.

2

For iOS:
Go to Settings > General > Reset > Reset Network Settings.

Contact Support

If the app continues to crash, reach out to the mParivahan support team:

  • Email: helpdesk-vahan@gov.in
  • Phone: +91-120-4925505

Provide them with details about your device, operating system version, and the issue you’re facing to get more targeted assistance.

Check App Permissions

Sometimes, mParivahan might not work as expected due to incorrect permissions. Ensure that the app has the necessary permissions, such as access to storage, camera, and location. To verify this:

1

For Android:
Go to Settings > Apps > mParivahan > Permissions and enable the necessary permissions.

2

For iOS:
Go to Settings > Privacy and ensure mParivahan has the required permissions.

Turn Off VPN or Proxy

If you are using a VPN or proxy server, it may interfere with the mParivahan app’s functionality. Turn off your VPN or proxy and check if the app works fine.

FAQs

Crashes can occur due to outdated app versions, corrupted cache, or system incompatibilities.

No, the app requires an internet connection to fetch and display your documents.

Yes, digital copies stored in the mParivahan app are recognized by authorities.

After logging in, navigate to the ‘Documents’ section and upload your driving license and vehicle registration details.

Ensure your device’s operating system is up to date and that you have a stable internet connection.

No, the app can only be used on the device where it’s installed, and your data is saved locally.

Personal details can be updated directly on the app by navigating to the “Profile” section and selecting “Edit”.

You can share your documents by downloading them or using the share option within the app to send via email or messaging apps.

Yes, the app supports multiple Indian languages. You can change the language preference in the settings.

Final Words


The mParivahan app is a handy tool for managing your driving license and vehicle registration digitally. While occasional issues like crashes are common with any app, following these troubleshooting steps should help resolve most problems. If the app continues to malfunction, don’t hesitate to contact customer support for further assistance.

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